Values and Principles

 

Vision
To create sustainable brand value as a trusted financial service advisor by Kiwis offering diversified mortgage and insurance services New Zealand wide.

Mission
Support individuals and business houses to fill the knowledge and communication gap between them and financial service providers about risk protection plans and home investment.

Our Values in Action
Our values speak of what we believe in and deliver to our clients. Our core values are our pillars to meet business objectives, the way we collaborate and interact with our stakeholders. Our values have made us stronger and help us move towards our vision.

We are our client advocates
Our focus is to serve our clients and deliver innovative, efficient, and responsive services and solutions. All our clients are special for us. We offer them personalized solutions at the best possible level of service. Our service does not end after they sign off as a client, we stay with them till the life of their product, and help them with every possible solution.

Up-to-date financial knowledge
We have subject matter expertise which gives us an edge to relay accurate and relevant information to our clients.

Commitment
We are committed to delivering great services to all our customers in a timely manner. We respect and give value to the time of our patrons to create enduring associations.

Transparency in operations
Trust breeds transparency and is the core of a great customer relationship for us. We maintain transparency in all our operations that brings value to our customers.